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PRIVACY POLICY

The privacy of our justbloomflorist.my (website) users, customers, and recipients of our products is of extreme importance to us. JUSTBLOOM FLORAL DESIGN (JUSTBLOOM) is fully committed to protecting your privacy. This privacy policy covers any information about you during your visit to this website, how and when we use that information received and collected.

SECTION 1 – COLLECTION AND SOURCE

When you browse our website, we will automatically receive your computer’s log files which include but are not limited to internet protocol (IP) addresses, type of browser, internet service provider (ISP), operating system, and other technologies.

When you make a purchase or subscribe to our membership/mailing list through our website, we collect the personal information provided to us that includes but is not limited to your names, email address, contact numbers, address, bank/debit card/credit card account number, recipient’s name, recipient’s address, and other relevant information (if any).

By using our website, we imply that you consent to our collection of your personal information and that you accept our Privacy Policy. You are not authorized to use our website if you do not agree to our Privacy Policy.

SECTION 2 – PURPOSES OF COLLECTION

– To communicate with you and the recipient of our products and/or services.– To deliver and complete your order on our products and/or services.
– To process your refund, contest entry, and cancellation of order (if any).
– To respond to your inquiries and complaints.
– To keep you updated and informed of our products, services, offers/discounts, promotions, and events/happenings, and from our affiliated partners, which may be of interest to you from time to time through phone calls, SMS, fax, email, mail, social media platforms, and/or any other appropriate communication channel.
– To upload your images and/or videos of our products and services for public viewing on JUSTBLOOM’s social media platforms.
– To process and analyze your personal data either individually and collectively with other individuals.
– To share/reveal any of your personal data with a third-party service provider for the purpose of fulfilling your purchase/order/inquiries/complaint.
– To maintain and improve our customer relationship.
– To maintain and update our internal record-keeping, administrative, management, and audit purposes.
– To maintain and update the registration of your user/membership account with JUSTBLOOM.
– To detect, investigate and prevent fraudulent, prohibited, and illegal activities.
– To meet any applicable legal or regulatory requirements and make disclosures under the requirements of any applicable law, regulation, directive, court order, by-law, guidelines, circular, or code applicable to JUSTBLOOM.
– To enforce or defend JUSTBLOOM’s rights and your rights under, and to comply with, JUSTBLOOM’s obligations under the applicable laws, legislation, and regulation.
– To fulfill any other purposes required to operate and maintain the business of JUSTBLOOM.

SECTION 3 – THIRD-PARTY CONSENT

In the event you have provided personal information of third parties (e.g., your recipient, contact person, authorized representatives) to us, we hope you have sufficiently obtained prior consent of such third parties to allow us to process their personal data in relation to your purchase-related transactions.

SECTION 4 – THIRD-PARTY SERVICE PROVIDERS

There may be links on our website that lead to websites other than justbloomflorist.my. This privacy policy does not apply to, and we cannot control the activities of, any of these other websites, and we encourage you to read their privacy statements.

The third-party service providers used by us will only collect, use, and disclose your relevant information necessary to allow them to perform the services they provide to us.

Certain third-party service providers, such as our payment gateways partners, have their own privacy policies in respect of the information collected by them to fulfill your purchase-related transactions. We recommend that you read their privacy policies which are available on their respective websites.

SECTION 5 – SECURITY

In order to protect your personal information, JUSTBLOOM takes reasonable precautions and follows industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

JUSTBLOOM does not and will not ever sell, rent, or share any of your personal information, to any unrelated third parties for any purposes without your expressed permission.

SECTION 6 – AGE OF CONSENT

By using this website, you represent that you are of the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We may, from time to time, need or be required to change our Privacy Policy to comply with or be consistent with the changes in the applicable laws and regulations as well as our business operations or policies. As such, you may review any changes to our Privacy Policy on this website from time to time. Your continued use of this website indicates your assent to the Privacy Policy as posted.

QUESTIONS AND CONTACT INFORMATION

If you have any requests or questions about any personal information we have about you or this Privacy Policy, please use the form on our Contact Us page.